Let’s just start with two major facts that caught my eyes today, the first one is that “there are 4.66 billion internet users in the world today” and the second one is that “85 Percent of internet users conduct online research Before buying anything Online”.
We can assume here that how much Online Reputation of the company, person, product, or services matters these days. Online reputations basically include reviews, comments, ratings, customer posts (blog, social), etc.